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INDIAN MOBILE REGISTER

The National Mobile Security Council (NMSC) propelled by NSC is a Not-for-Profit autonomous council body founded with the aim of providing a technology based opt-in security subscription service to the mobile users in India which is aimed towards the National Security. Its function is to provide and manage the opt-in paid subscriptions of the IMR service to the mobile users in India.

About IMR

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The council’s activities include building the national database of mobile devices keeping the mobile users & national security in mind. The database is being built on registration of device users in the Indian Mobile Register (IMR) via registered service providers. IMR is one of its kind unique databases of mobile devices and is beneficial for mobile users as well as for various law enforcement departments in several ways. IMR helps report lost/stolen mobile phones. Anybody who finds the mobile phone can submit a Found notice in the portal using the IMR ID. The finder of the device can punch in the IMR ID of the found device and get the contact details of the device owner. The device owner has a provision to offer a reward/incentive to the one who has found the mobile device. IMR has been a first of its kind secure database portal for checking the real identity of the device seller in case of used mobile purchases. The IMR database can be used to search the device owner's identity in case of second hand mobile purchase. Just to check if the seller claims to be who he/she is. Also it ensures the safety of the buyers to check whether the device has been used in any fraudulent activity or not before the buyer purchases the device. Hence enhancing effective decision making while purchasing second hand/used mobile phones.

Also, without visiting the IMR website, one can check the authenticity of the device & the seller by sending a SMS to 8447875878 by using the keyword AUTH <space> 10 digit IMR ID.

If IMR registered mobile phone is lost or stolen, the subscriber will be eligible to get a brand new 4G handset. For claiming new handset the FIR copy of the lost/stolen phone (not General Diary), the self attested scan/photocopy of Aadhaar card of IMR subscriber and the receiving copy of the Handset block request from the manufacturer has to be uploaded in the Claims section along with the name of the subscriber and IMR number.

On successful verification of the documents by IMR, the brand new handset will be shipped to the subscriber’s registered address after 90 days from the date of “Report Lost”. No claims will be entertained if Lost is not reported on the IMR website within 7 working days from the date of loss of mobile as mentioned in the FIR copy. Claim has to be filed within 15 days from the date of loss of mobile as mentioned in the FIR copy.

Shipping of New Handset – New handset will only be shipped by IMR through e-commerce portals. Hence the handset will be shipped only to the serviceable area/location as per e-commerce portals courier partners. Incase if the claim is from non serviceable area/location, then the new handset will be shipped by IMR to the MSP (Master Service Provider) or the SP (Service Provider) of the particular district.

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